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Return & Exchange Policy

PLEASE NOTE THE FOLLOWING BEFORE PLACING YOUR ORDER ON

ANUSH THE ARTIST.COM:

• • ALL SALES ARE FINAL AT ANUSH THE ARTIST.COM.

  • ANUSH THE ARTIST WILL NOT MODIFY, REROUTE OR CANCEL AN ORDER ONCE PLACED.

  • ANUSH THE ARTIST MAY CANCEL/REFUND ORDERS AT ANYTIME DUE TO STOCK LIMITATIONS, QUALITY PROBLEMS, INACCURATE INFORMATION FROM CUSTOMER, FRAUD RISK ANALYSIS OR ANY OTHER REASON.

  • ANUSHTHEARTIST.COM DOES NOT GUARANTEE PRODUCT BOX / PACKAGING.

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Thank you for shopping with ANUSH THE ARTIST and helping to keep the art community alive!  We hope that you enjoy your new purchase, and we are grateful for your business.

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APPAREL EXCHANGE POLICY

All international apparel sales are final.  If you are a USA customer and are not satisfied with the fit of your sized shirt/hoodie purchase and would like to exchange it for another size, contact email@email.com with your name, order number, item you would like to exchange and the size you would like to exchange it for.  We will then see if we have the other size in stock.  Customers exchanging items will be responsible for shipping costs both ways and must include tracking on their return.   Should we accept your exchange request, the item will need to be returned in its original, unused condition (including all original packaging and tags) within FOURTEEN (14) DAYS of receipt to exchange it for a different size. Due to the limited availability of our apparel, exchanges will be handled on a case-by-case basis. A Anush the Artist Customer Support Representative will normally respond within 2 business days with specific instructions.  Please note that all apparel purchases on sale items are final. 

This policy does not include non-sized items such as purses, clutches, bags, hats, shoes, watches, or jewelry.  Sales are final on all other items.

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Defective Apparel Return Policy

Any piece of apparel suffering from a significant manufacturing defect may be exchanged within FOURTEEN (14) days of the date of purchase upon approval. "Defects" are significant permanent mistakes in the manufacturing process that vary significantly and impact wearability and do not include damage from normal wear and tear or negligent usage. Contact email@email.com with your name, order number, photos and describe the defects.  Anush the Artist will determine the validity of significant manufacturing defects and exchanges / returns will be decided on a case-by-case basis. This policy does not include items such as bags, hats, shoes, watches, or jewelry.

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How to Make an Approved Return / Exchange

For defective products purchased at anushtheartist.com, please contact Customer Service at email@email.com within FOURTEEN (14) days from the date of receipt and provide the order number, reason for return and a return e-mail address.  A Anush the Artist Customer Support Representative will evaluate your return request and contact you with a RETURN AUTHORIZATION NUMBER (RAN) if your return is accepted (see Apparel Returns, Defective apparel Return policies above).

Follow the return instructions provided by our Customer Support Staff, use suitable packing materials (please send it back in a shipping box for safety!), and make sure to write your RAN on the outside of your box. Our Returns Department will refuse orders that are returned without an RAN. Once the return is received, you will be contacted via email. It's that simple.